Privacy Policy

Effective Date: 03/28/25 This Privacy Policy describes how OSSAWA DECOR LLC (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our websites: https://ossawa.supply or https://ossawa.co (collectively, the “Site”).

Collecting Personal Information

We collect certain information when you visit the Site or interact with us. This includes information about your device, your browsing activity, and details needed to process your purchases. “Personal Information” means any information that can uniquely identify you.

Device Information

Collected: Browser type, IP address, time zone, cookies, pages visited, products viewed, and search termsPurpose: To load the site accurately, perform analytics, and improve user experienceSource: Automatically through cookies, tags, pixels, and analytics tools.

Order Information

Collected: Name, billing/shipping address, payment details, email, phone numberPurpose: To fulfill orders, process payments, ship products, provide invoices and confirmations, prevent fraud, and send relevant updatesSource: Collected directly from you.

Customer Support

Collected: Any information you provide during support interactionsPurpose: To provide you with assistance

SMS Consent

By submitting your phone number during checkout or sign-up, you agree to receive SMS messages from OSSAWA, including drop alerts, order updates, and promotions. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

Minors

This Site is not intended for individuals under the age of 15. If you're a parent or guardian and believe your child has provided us with personal data, please contact us to request removal.

Sharing Personal Information

We only share your Personal Information with trusted service providers who help us fulfill your orders, run the website, or comply with legal requirements. This may include:

Payment processorsShipping servicesMarketing and analytics platformsLegal authorities when required by law

We do not sell or rent your personal information.

Behavioral Advertising

We may use cookies and analytics tools to serve you targeted advertisements based on your activity on the Site. For example:

Google Analytics helps us understand user behaviorWe may share non-identifying information with ad platforms to personalize your experience

You can opt out of targeted ads at:

Facebook, Google, Digital Advertising Alliance

Using Personal Information

We use your Personal Information to:

Provide, personalize, and improve our servicesFulfill and ship your ordersCommunicate with you about your purchase or offersPrevent fraud and unauthorized transactions

Lawful Basis (GDPR Compliance)

If you are in the EEA, we process your data under these lawful bases:

Your consentFulfillment of a contractLegal complianceLegitimate business interests that do not override your rights

Retention

We retain your Personal Information as long as necessary for our business and legal obligations. You may request its deletion at any time.

Your Rights

GDPR (EEA Residents):

You may request to:

Access or correct your dataDelete or port your information or Object to certain uses

CCPA (California Residents):

You have the right to:

Know what data we collectRequest deletionOpt out of data sharing (we do not sell personal info)

To exercise any rights, contact us at: [email protected]

Cookies

We use cookies to enhance your experience, remember preferences, and measure traffic. You can manage or disable cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be posted here with the updated effective date.

Contact Us

For questions or data requests, contact: [email protected]