What is the countdown timer all about?

The clock isn’t just tracking time.It’s measuring the distance between what is and what could be

When it hits zero, something shifts—whether it’s a new creation arriving or a rare one disappearing.

Can I add my medical perception to your eyewear?

Yes, every design was created with prescription in mind. you can take your eyewear to an optician of your choice with your prescription to get filled. if you need help adding your prescription to your eyewear contact us

What is the Shipment times?

Unless explicitly states in the product description standard shipping on domestic (USA) orders. please allow 2-3 business days for your order to process and 3-5 days to ship. International shipping can take an addition 14 days for delivery.

Am I able to cancel my order?

Once an order is processed, we can cancel or modify a if the item was not shipped yet.

How can i track my order?

once your package has shipped, you will receive an email with corresponding tracking information.

What is the return policy?

if you are not completely satisfied with your purchase, for any reason, we will offer you a return and refund within 14 days receiving the package. product must be in original condition to request a return To begin the return process, please contact the consumer service team to request a return label. you will receive a pre-paid return shipping label via email.You may drop your package at the appropriate carrier location. once your return has been processed, you will receive a confirmation of your refund.

Can I make changes to my order after it has been placed?

If you need to make changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, it cannot be modified.

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team within 14 days of receiving your order. We will provide you with instructions on how to return the product for a replacement or refund.

Do you offer international shipping?

If so, what are the shipping costs and delivery times? Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location. Please contact our customer service team for more information.

What materials are used to make your eyewear?

Our eyewear is made from high-quality materials such as acetate, stainless steel, and titanium. We also use high-quality lenses that are scratch-resistant and provide UV protection.

How do I know which size will fit me best?

To find the right size of eyewear for you, please refer to our size guide. You can find this information on our website under the product description for each item.

Can I exchange my product for a different style or color?

If you would like to exchange your product for a different style or color, please contact our customer service team. We will provide you with instructions on how to return the product for an exchange.

Do you offer any warranties or guarantees on your products?

Yes, we offer a one-year warranty on all of our products. This covers any defects in materials or workmanship.

How can I contact your customer service team if I have further questions or concerns?

You can contact our customer service team by sending an email to [email protected]. We will do our best to respond to your inquiry within 24 hours (not including weekends.

Can I use a promo code or coupon on my order? If so, where do I enter it during checkout?

Yes, you can use a promo code or coupon on your order. During checkout, you will see a field where you can enter your code. Please enter your code and click "Apply" to redeem your discount.