OSSAWA Privacy Policy

Effective Date:

5/21/25

Operated by OSSAWA DECOR LLC (“OSS”, “we”, “our”, or “us”)

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how OSSAWA collects, uses, shares, and protects information about you through our website, forms, communications, and services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, title, and contact details (email address, phone number)Transaction Data: Details of products or services you’ve purchasedTechnical Data: IP address, browser type, device ID, and site usage behaviorMarketing Data: Your preferences in receiving marketing from usProfile Data: Style preferences, form submissions, and consultation details

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Consent: When you voluntarily provide information (e.g., signing up, booking)Contract: To fulfill an order or consultationLegal Obligation: When processing is required by lawLegitimate Interests: To improve user experience and run our business securely

4. How We Use Your Information

We use your personal data to:

Schedule and manage consultationsProcess and fulfill ordersRespond to your questions and provide supportSend email updates and offers (with your consent)Improve our services, website, and contentComply with legal obligations and protect OSSAWA from misuse

5. Data Sharing and International Transfers

We may share your data with:

Service providers (e.g , Stripe, Shopify)Legal or regulatory authorities if requiredOther parties as part of a business transaction (e.g., merger)

We ensure that any international transfer of data (e.g., from the EU to the U.S.) follows approved safeguards such as Standard Contractual Clauses or vendor-specific protections.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, and to comply with legal, accounting, or reporting requirements.

7. Your Rights:

if you are located in the EU, UK, or California, you have specific rights:

Under GDPR , you have the right to:

Access the personal data we hold about youCorrect or update your informationRequest deletion of your dataObject to or restrict how we process your dataData portabilityWithdraw consent at any time

Under CCPA , you have the right to:

Know what personal data is collected and how it’s usedRequest deletion of your dataOpt-out of the sale of personal informationNon-discrimination for exercising your rights

To exercise your rights, email us at:

[email protected]

8. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and analyze site traffic. You can control cookie preferences through your browser settings.